Monday, May 29, 2017

Malaysia Airlines’ New Booking System: Much improved!

Here’s a quick review of the new Malaysia Airlines booking system.

The old one had a lot of problems and shortcomings. This new one is much welcomed with lots of improvements.

- You can now mix your classes or fare types in one booking. For example, promo fare + flexi fare, or economy on the outbound and business on the inbound. UPDATE: Seems like they've removed the ability to mix cabin classes in one booking.

- You can also book direct check-through tickets and select any combination of flights with different layover times. The old system, you were presented with what MH figured best suited you so sometimes you'd get very short connecting times for a flight from KCH to KUL (1h35m only, you'll miss your connecting flight if the KLIA aerotrain breaks down again or the incoming flight is delayed).

- Seat selections at time of booking are now all FREE! Hooray! Before, you had to pay at time of booking but selection was free if you did a web-check-in before departure.

- Maybank2u payments are currently down so only paypal, cc and cimbclicks are available.

This is a much better system than the old, archaic one. Makes booking tickets a lot easier. Unfortunately, if you like booking tickets with their app, that one's still stuck on the old system.

Their Enrich program will also see some changes in June.






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